Privacy & Policy

Clockwork Group Privacy Policy

 

Our contact details

Name: Guy Wilson

Address: Asfordby Hill, Melton Mowbray

Phone Number: 07743 762 819

E-mail: guy@clockworkgroup.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

    • Name

    • Email Address

    • Phone Number

    • Job Title

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

We use the information that you have given us in order to

  • internal record keeping;

  • improvement of our products / services;

  • transmission by email of marketing materials that may be of interest to you;

  • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

  • in each case, in accordance with this privacy policy.

We may share this information with

  • our employees, agents and/or professional advisors - to effectively service and market to both clients & prospective clients; in each case, in accordance with this privacy policy

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • We have a legitimate interest.

How we store your personal information

Your information is securely stored

  • access to your account is controlled by a password and a user name that is unique to you.

  • we store your Data on secure servers.

 

We keep the above information for a period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

We will then dispose your information by deleting it from our records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at guy@clockworkgroup.co.uk, 07743 762 819  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at;

Clockwork Group

07743 762 819

guy@clockworkgroup.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk